Privacy Policy

Last updated: January 2026

Anchor Point Facilities Services Group Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us.

Who we are

Company name: Anchor Point Facilities Services Group Ltd

Registered address: 26 Angora Road, Andover, SP11 6ZU

Email: info@apfsgroup.co.uk

Website: apfsgroup.co.uk

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What personal data we collect

We may collect and process the following personal data:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Any information you choose to provide via contact forms or email

  • IP address and basic technical information (via server logs)

We do not knowingly collect special category data.

How we collect personal data

We collect personal data when you:

  • Submit a contact form on our website

  • Contact us by email or telephone

  • Interact with our website (basic usage data)

Why we collect personal data

We use your personal data to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Manage business relationships

  • Maintain website security and performance

We do not use personal data for automated decision-making or profiling.

Lawful basis for processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Legitimate interests – to respond to enquiries and conduct our business

  • Consent – where you have actively submitted information via a form

  • Legal obligation – where required by law

How we store and protect your data

Personal data is stored securely and accessed only by authorised persons.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, regulatory, or contractual obligations.

When data is no longer required, it is securely deleted.

Sharing your data

We do not sell or rent personal data.

We may share data with trusted third parties only where necessary, including:

  • Website hosting providers

  • Email and IT service providers

  • Professional advisers (e.g. legal or accounting)

All third parties are required to handle data in compliance with UK data protection law.

Cookies

Our website may use essential cookies to ensure it functions correctly.

We do not use cookies for advertising or behavioural tracking at this time.

You can manage or disable cookies through your browser settings.

Your rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO)

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.